| "RELIANCE
2003" |
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Reliance 2003 system has two parts: Emergency Call Monitoring System
and Phone Diagnostics Tool |
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EMERGENCY CALL
MONITORING SYSTEM
Emergency Call Monitoring System works with Ramtel phones that include an
Emergency
Call button as well as typical phone capabilities. The system can monitor up to 4 separate phone lines, alerting
the operator when it detects a ring on the Emergency System.
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You can choose to continuously
display the Phone Line status on your desktop.
The Line Status function will display a color- coded button for each
of the 4
possible lines. The
system can be set to automatically answer the phone after
a specified number of seconds.
When the Reliance 2003 system detects
an Emergency Call, the Line Number Emergency Call window displays on
the screen. There may
be up to 4 Emergency Call
windows displayed at any one time, if 4 phone line monitoring is
being used.
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The
System stores information about each call and allows you to type a
report at the time of the incident, as well as to add report information
later.
You can customize Call Types and identify those Call Types that
require the operator to record an Incident Report.
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You can add one or
more Incident Reports for an Emergency Call after the call has
been recorded. Although
you can view Incident Reports, you cannot edit or change an existing
report.
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In
addition to the Incident Report, you can create customized summary
reports, such as an Incident Summary and a Call History.
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The Incident
Summary and Call History reports are based on your choice of
Call Types, Phones and Time Period.
The systems keeps a
history of incoming calls for as long as you wish.
At any
time you may choose to archive the data history.
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The
system is secure, requiring users to log on with a Username and a
Password.
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PHONE DIAGNOSTICS
The Reliance 2003 provides a set of diagnostic tools to test the Ramtel
phones in the system. Phone
diagnostics tests include phone line, Emergency and manual buttons, LED, microphone and
speaker.
You
can schedule regular test, as well as perform a manual test. |
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The scheduling
options include Start Time, Start Date, End Date, Number of
Retries before declaring a failure, Type of test (Daily, Weekly,
Etc.) and Days
of Week that the test will run.
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You
can also test a single phone or a selection of phones and view the
test results.
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The system keeps
that data history of test diagnostics for as long as you wish.
At
any time, you may choose to archive the file.
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can also create a Custom Report to summarize phone test. |
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Back To Top |
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© 2003 Ramtel - All Rights Reserved
115 Railroad Ave. - Johnston, RI 02919
Phone: (401) 231-3340 Fax: (401) 231-3396
E-Mail us
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